Privacy Policy – NikkiFlower [Effective Date: 29th April 2025]

At NikkiFlower, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or interact with our website (nikkiflower.com).

1. Introduction

NikkiFlower is a registered business under the laws of India. By accessing and using our website, you agree to the terms of this Privacy Policy, our Cookie Policy, and our Terms and Conditions. We encourage users to review these policies periodically, as they are subject to updates.

Note: This Privacy Policy applies exclusively to nikkiflower.com and does not cover third-party websites that may be linked to or from our platform.

2. Information We Collect

We may collect personal and browsing information when you interact with our website in the following ways:

• When you register or create an account

• When you place an order or make a purchase

• When you contact us through email, phone, or social media

• When you submit a query or file a complaint

• When you subscribe to our newsletters or promotional content

Information collected may include, but is not limited to:

• Name, email address, phone number, and address

• Payment information

• Browsing behavior and device information

• IP address, location data, and cookies

3. Use of Cookies

Cookies help us enhance your experience by:

• Remembering your preferences

• Tracking your activity on our site

• Sending customized offers or newsletters

• Improving our website performance and security

By continuing to use our site, you consent to the use of cookies and tracking technologies. You may manage cookie preferences in your browser settings.

4. How We Use Your Information

Your data is used to:

• Process your orders and payments

• Provide customer support and respond to inquiries

• Personalize your shopping experience

• Send order updates, newsletters, or promotional offers

• Improve website functionality and user experience

• Detect fraud and ensure platform security

5. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers and vendors (e.g., delivery partners, payment gateways)

• Marketing platforms (e.g., Google, Meta/Facebook)

• Regulatory bodies when required by law

• Fraud prevention and risk assessment agencies

All third parties we share data with are contractually obligated to protect your information and use it solely for the intended purposes.

6. Data Security

We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. Our systems comply with applicable Indian data protection regulations.

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store information from minors. If we become aware that a user under 18 has submitted data, we will delete the account and associated information promptly.

8. Changes to This Policy

We may update this Privacy Policy to comply with legal, operational, or regulatory requirements. Updates will be posted on our website, and significant changes may be communicated directly to users. All changes take effect from the date of posting.

9. Your Rights & Choices

You have the right to:

• Access or update your personal data

• Opt-out of marketing communications

• Request deletion of your account and associated data

To exercise these rights, or for any questions or complaints regarding your privacy, contact us at:
wecare@nikkiflower.com
+91 80544 19343