Is NikkiFlower Legit?
Short answer - yes. Here is everything you need to verify that for yourself, in one place.
1. We are a registered Indian company
NikkiFlower is operated by NF Gifts Private Limited, a company registered under the laws of India.
- CIN: U93000JH2019PTC012742
- Founded: May 2019
- Headquartered in: Dhanbad, Jharkhand, India
- Years in operation: 6+ years
You can independently verify this CIN on the Ministry of Corporate Affairs (MCA) portal at mca.gov.in, which is the official Indian government registry for all registered companies.
2. We deliver real orders, at real scale, every day
- 360+ cities served across India, from major metros to smaller towns
- 500+ active vendor partners - local florists, bakers and gift partners who prepare and deliver your order in your city
- Same-day and midnight delivery options available in most serviceable cities
3. You can see what real customers say
We are not asking you to just take our word for it. You can read genuine customer reviews for yourself here:
Read NikkiFlower reviews on Google
Like any company that has delivered thousands of orders across hundreds of cities over 6+ years, we have not gotten everything right every single time. Where we have fallen short, we take it seriously - we respond to feedback directly and work to fix what went wrong.
4. About a specific allegation you may have come across
You may come across a review titled "SCAM AND FAKE COMPANY" posted on MouthShut on May 13, 2026. The review says an order placed for Mother's Day was not delivered, that we claimed it was delivered when it was not, and that the customer could not reach us by email, WhatsApp or phone.
Here is what actually happened. The order was placed during Mother's Day, one of the highest volume delivery days of the year for us. There was a delay in the delivery reaching the customer, and a gap in communication on our end that we should have closed faster. Once we saw the complaint, our team reached out to the customer directly, verified the order details, and completed the delivery. The customer confirmed they were happy with the outcome.
So to be clear about what this actually was - a delayed delivery during a peak occasion, followed by a gap in communication, not an order that was taken and never fulfilled. We are not proud of the delay or the communication gap, and it is a fair reflection of something we needed to improve. We have since been working on tightening delivery status updates during high-volume days like Mother's Day and Valentine's Week.
5. Our policies are public and clearly written
A company with something to hide does not usually publish its cancellation terms, refund timelines and delivery cut-off times in detail. We do, right here:
6. You can reach a real support team
Email: wecare@nikkiflower.com
Phone / WhatsApp: +91 80544 19343
Support Hours: 8:00 AM – 11:00 PM, All Days
If you have a question before ordering, or a concern about a past order, reach out. We would rather answer it directly than have you wonder about it.
NF Gifts Private Limited | CIN U93000JH2019PTC012742 | Dhanbad, Jharkhand, India
