Frequently Asked Questions
1. What is the procedure to place an order at NikkiFlower?
It is very simple to place an order at NikkiFlower. You have to follow just these steps to place your orders:
- Choose your Gift
- After selecting, visit the checkout/payment page
- Provide us information about delivery
- Select your favorable time slot
- Make Payment
- Finally, your order is placed. Now, wait for its arrival.
2. What payment modes do you accept?
At NikkiFlower, you can make payment through online mode only, we do not accept Cash on Delivery. You can your payment via Net Banking, e-wallets, UPI, etc.
3. Do you provide a same-day delivery facility?
Yes, we do provide the same-day delivery facility to our customers.
4. Do you deliver on Sunday and on public holidays?
Yes, we do provide our services on Sundays and public holidays. It can be delayed some times due to excess traffic, weather conditions, or any natural conditions.
5. Do you charge extra shipping charges?
No, we provide the zero shipping charge facility. However, standard delivery charges may apply if the delivery area is very far.
6. What types of deliveries in NikkiFlower?
We have different types of deliveries that we provide:
- Standard delivery 3 hours Slot (No shipping charges)
- Early morning delivery - 7 AM to 9 AM (200/- shipping charges)
- Midnight delivery - after 11 PM (250/- shipping charges)
- Fixed time delivery (200/- shipping charges)
7. What is the procedure for canceling an order?
If your courier item is dispatched then it won’t cancel. However, to cancel your order you have to cancel it within 24 hours and you will get a 95% refund only.
8. How can I customize my order?
While placing your order you can call our customer care number to customize your order. The customer care number is 9117111333.
9. If we order in bulk, what are the discount options we get?
Call on our customer care number 9117111333 to know more about this.
10. How can I check if my order is delivered?
As soon as your order will be delivered you will get information on your registered e-mail ID.
11. How can I track my order?
Visit this link to track your order - https://www.nikkiflower.com/track-order
12. Will I get an invoice for my order?
If your payment is deducted you will get the invoice on your e-mail ID. Still, if you didn’t get the invoice then call on our customer care number 9117111333.