Terms & Condition

This Terms of Service subject to the Term and Conditions is effective upon acceptance for all new users and from 7th May 2019 for all existing and new users.

NikkiFlower is an online gift registered under the government of india. NikkiFlower provides its services and Terms of Service ("TOS") subject to the terms and conditions ("Terms & Conditions") detailed herein.

By using our Site, application and services you confirm that you accept all of the terms and conditions in, and linked to, this Terms of Service ("TOS"). This TOS is effective upon acceptance. Use of any functionality of the Site, makes you a user ("User") and amounts to your acceptance of the Terms & Conditions and all applicable laws. If it conflicts with any other documents, the TOS will control for the purposes of usage of the Site.

General Terms

These Terms & Conditions are governed by Indian laws along with the relationship between you and NikkiFlower. These Terms & Conditions constitutes the entire agreement between you and NikkiFlower and governs your use of the Site, superseding any prior agreements between you and NikkiFlower with respect to the Site.

If any of these conditions are deemed invalid, void, or for any reason unenforceable, both the parties agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision. NikkiFlower may offer special promotional offers, which may or may not apply to your account. You agree to be bound by any additional terms and conditions for these special offers. Headings are for reference purposes only and do not limit the scope or extent of such section.

The Terms & Conditions are governed by the Indian laws. Should you have further concerns or queries regarding the same, please feel free to drop us a mail at sales@nikkiflower.com or contact our customer support team for further help and we’d be happy to assist you.

Account Registration

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or NikkiFlower has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, NikkiFlower has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify NikkiFlower immediately of any unauthorized use of your account or any other breach of security. NikkiFlower reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion. Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.

Buying Terms

This section constitutes a binding agreement between User (hereafter within these Buying Terms "Buyer") and NikkiFlower.

NikkiFlower reserves the right to accept, decline or cancel the order laced by you under unavoidable circumstances. Your receipt of communication of the order does not necessarily accounts to the confirmation of the order.

For all cancelled orders by NikkiFlower, the similar amount shall be credited to your account within 15 business days.

NikkiFlowers reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.

The methods of payment for a purchase as accepted by NikkiFlower includes:

  • Credit Card
  • Debit Card
  • Bank Transfer
  • Third party payment services

Product Descriptions

NikkiFlower attempts to be as accurate as possible. However, NikkiFlower does not warrant that product descriptions, titles, attributes, specifications, price or other content or any other information related to the product(s) is accurate, complete, reliable, current, or error-free.

NikkiFlower holds ownership in the way the titles or content are laid out arranged and standardised. The message on the complimentary message card, which is provided by NikkiFlower, can either be printed or hand written, depending on where the delivery is scheduled for.


NikkiFlower generally does not confirm and ship the order until after we have received details regarding the availability of the product and the destination to which you want the product to be delivered.

NikkiFlower may be unable to successfully deliver items because of a mismatch in live inventory listings with our partners. In such cases, NikkiFlower may cancel such orders if an item is unavailable, and make a full refund if the order has been paid for. The placement of an order does not guarantee delivery of an item. We hold the right to extend our services to any individual, organization, group or business unit. We may refuse to serve any individual, organization, group or business unit solely on our own will and we will not be answerable to anyone.

In case of duplicity of orders, we will try to contact the customer to confirm the same. In case the order is placed by mistake, we will give full refund of the order provided it is not prepared and dispatched. However, if the customer is not reachable, the final discretion lies with NikkiFlower.

NikkiFlower is not liable for delay and failure in orders because of

  • Bad weather
  • Political disruptions
  • Other unforeseen circumstances
  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery

For same-day standard time delivery, orders must be received by NikkiFlower before 6:00 pm, Monday - Sunday, IST.

For same-day fixed time delivery, orders must be received by NikkiFlower before 6:30 pm, Monday - Sunday, IST.

For same-day midnight delivery, orders must be received by NikkiFlower before 7:00 pm, Monday - Sunday, IST.


Deleting Your Information


If You wish to have the Personal Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.



Returns & Refunds

Refunds will be made for cancellation of orders within 48 hours of the order made. However, in case of courier and personalized products, cancellation is not possible. Please make your cancellation request at sales@nikkiflower.com

Returns are not allowed except for the cases of

  • Wrong or defective delivery
  • Order cancellation
  • Non delivery

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Dhanbad (Jharkhand).

Promotions and Codes

Buyer can only redeem one promotion/ coupon/ voucher code at a time; per transaction.

NikkiFlower does not allow redeeming more than one promotion/ coupon/ voucher codes for one transaction.

Validity and offer of the coupon/ voucher/ promotion code applicable per transaction is dependent on the T&Cs published on the promotion banner or voucher.

NikkiFlower reserves rights to withdraw any promotional coupon code without any prior intimation to the buyer.

NikkiFlower wishes to conduct social media competitions. Winners to such competitions are randomly selected. NikkiFlower reserves rights to not disclose the details of participants to the competition.

The results of such above mentioned competitions and contests will not discussed by NikkiFlower. NikkiFlower holds rights to not disclose any such information. The participants to such competitions have no rights to contest or question the results in anyway.

  • Secure Payment

    100% Secure Payment

  • Free Shipping

    Free Shipping

  • Fast Delivery

    Delivery in 3 Hours

  • Midnight Cake and Flower Delivery

    Midnight Delivery

  • 360+cities

    360+ Cities

  • 1000+Gifts

    1000+ Gifts